:root{
  --navy:#1F2B5E;--navy2:#172147;--gold:#E6A82B;--gold2:#F0B53B;--panel:#F5F7FB;--paper:#FFFFFF;--ink:#1B2233;--mute:#5B6478;
  --line:#E3E7F0;--green:#2E9E6B;--red:#C0392B;--amber:#B9770E;--soft:#EEF1F8;--radius:12px;
}
*{box-sizing:border-box}
html{color-scheme:light}
body{margin:0;background:var(--panel);color:var(--ink);font:15px/1.45 Nunito,system-ui,-apple-system,"Segoe UI",sans-serif;-webkit-font-smoothing:antialiased}
a{color:var(--navy)}
button,input,select,textarea{font:inherit;color:inherit}
[hidden]{display:none!important}

/* top bar */
.top{position:sticky;top:0;z-index:5;display:flex;align-items:center;gap:16px;background:var(--navy);color:#fff;padding:10px max(16px,env(safe-area-inset-right,0px)) 10px max(16px,env(safe-area-inset-left,0px));box-shadow:0 2px 10px rgba(16,24,64,.25)}
.brand{display:flex;align-items:center;gap:10px;color:#fff;text-decoration:none;font-weight:800;white-space:nowrap}
.brand small{font-weight:600;opacity:.75;margin-left:4px}
.mark{display:inline-grid;place-items:center;width:34px;height:34px;border-radius:9px;background:var(--gold);color:var(--navy2);font-weight:800;font-size:13px;letter-spacing:.5px}
.nav{display:flex;gap:4px;margin-left:8px}
.nav a{color:#fff;text-decoration:none;padding:7px 12px;border-radius:8px;font-weight:700;opacity:.8}
.nav a.on,.nav a:hover{opacity:1;background:rgba(255,255,255,.12)}
.who{margin-left:auto;display:flex;align-items:center;gap:10px;font-size:13.5px;opacity:.9;white-space:nowrap}
.who button{background:none;border:1px solid rgba(255,255,255,.35);color:#fff;border-radius:8px;padding:5px 10px;cursor:pointer}
@media (max-width:640px){.top{gap:10px}.brand span:not(.mark){display:none}.who .name{display:none}.nav{margin-left:0;gap:2px}.nav a{padding:6px 8px;font-size:14px}.who button{padding:4px 8px;font-size:13px}}

/* layout */
.app{max-width:1100px;margin:0 auto;padding:20px max(16px,env(safe-area-inset-right,0px)) 60px max(16px,env(safe-area-inset-left,0px))}
.loading{color:var(--mute);padding:40px;text-align:center}
.card{background:var(--paper);border:1px solid var(--line);border-radius:var(--radius);padding:18px;margin-bottom:16px}
.card h2{margin:0 0 10px;font-size:17px}
.card h3{margin:0 0 8px;font-size:14px;text-transform:uppercase;letter-spacing:.06em;color:var(--mute)}
.row{display:flex;flex-wrap:wrap;gap:10px;align-items:center}
.grow{flex:1 1 220px;min-width:0}
.grid2{display:grid;grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:16px;align-items:start}
.kv{display:grid;grid-template-columns:max-content 1fr;gap:6px 14px;font-size:14px}
.kv dt{color:var(--mute);margin:0}
.kv dd{margin:0;min-width:0;overflow-wrap:anywhere}
.muted{color:var(--mute)}
.small{font-size:13px}
.right{margin-left:auto}

/* controls */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:10px 16px;border-radius:10px;border:1px solid var(--navy);background:var(--navy);color:#fff;font-weight:700;cursor:pointer;text-decoration:none;white-space:nowrap}
.btn:hover{background:var(--navy2)}
.btn.gold{background:var(--gold);border-color:var(--gold);color:var(--navy2)}
.btn.gold:hover{background:var(--gold2)}
.btn.ghost{background:#fff;color:var(--navy)}
.btn.ghost:hover{background:var(--soft)}
.btn.danger{background:#fff;color:var(--red);border-color:#E8B4AE}
.btn.danger:hover{background:#FBEDEB}
.btn.sm{padding:6px 11px;font-size:13.5px;border-radius:8px}
.btn.big{padding:13px 22px;font-size:16px}
.btn[disabled]{opacity:.5;cursor:not-allowed}
input[type=text],input[type=tel],input[type=email],input[type=search],input[type=datetime-local],select,textarea{width:100%;padding:10px 12px;border:1px solid #C9D0DE;border-radius:10px;background:#fff}
input:focus,select:focus,textarea:focus{outline:2px solid var(--gold);outline-offset:1px;border-color:var(--gold)}
textarea{min-height:76px;resize:vertical}
label.f{display:block;font-size:13px;font-weight:700;color:var(--mute);margin-bottom:4px}
.field{flex:1 1 160px;min-width:0}
.err{color:var(--red);font-weight:700;margin-top:8px}
.ok{color:var(--green);font-weight:700;margin-top:8px}

/* login */
.login{max-width:420px;margin:8vh auto 0}
.login .mark{width:56px;height:56px;font-size:20px;border-radius:14px;margin-bottom:14px}
.login h1{margin:0 0 4px;font-size:24px}
.login p{margin:0 0 18px;color:var(--mute)}
.login .btn{width:100%;margin-top:12px}

/* chips + list */
.chips{display:flex;flex-wrap:wrap;gap:6px;margin:0 0 12px}
.chip{border:1px solid var(--line);background:#fff;border-radius:999px;padding:5px 11px;font-size:13px;font-weight:700;color:var(--mute);cursor:pointer}
.chip b{color:var(--ink);margin-left:4px}
.chip.on{background:var(--navy);border-color:var(--navy);color:#fff}
.chip.on b{color:var(--gold)}
.list{display:flex;flex-direction:column;gap:8px}
.lead{display:grid;grid-template-columns:1fr auto;gap:4px 12px;background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:12px 14px;text-decoration:none;color:inherit}
.lead:hover{border-color:#B9C3DA;box-shadow:0 2px 8px rgba(31,43,94,.08)}
.lead .n{font-weight:800;font-size:15.5px}
.lead .m{color:var(--mute);font-size:13.5px}
.lead .r{text-align:right;font-size:13px;color:var(--mute)}
.lead .cb{color:var(--amber);font-weight:700}
.lead .cb.over{color:var(--red)}
.pill{display:inline-block;padding:2px 9px;border-radius:999px;font-size:12px;font-weight:800;letter-spacing:.02em;background:var(--soft);color:var(--navy);vertical-align:middle}
.pill.new{background:#FFF3D6;color:#8A5A00}
.pill.attempted{background:var(--soft);color:var(--navy)}
.pill.contacted,.pill.callback,.pill.appointment{background:#E3F3EC;color:#1F6E48}
.pill.quoted,.pill.application{background:#E4EAFB;color:#1F2B5E}
.pill.issued{background:var(--green);color:#fff}
.pill.not_interested,.pill.bad_number,.pill.duplicate{background:#EEE;color:#666}
.pill.dnc{background:#FBEDEB;color:var(--red)}
.pager{display:flex;gap:8px;justify-content:center;margin-top:14px}
.empty{color:var(--mute);text-align:center;padding:30px}

/* lead card */
.head{display:flex;flex-wrap:wrap;gap:12px;align-items:center}
.head h1{margin:0;font-size:24px;flex:1 1 240px;min-width:0}
.head .ph{font-size:17px;font-weight:700;color:var(--navy)}
.acts{display:flex;flex-wrap:wrap;gap:8px}
.warnbox{background:#FBEDEB;border:1px solid #E8B4AE;color:var(--red);border-radius:10px;padding:10px 12px;font-weight:700;margin-top:12px}
.consent{background:var(--soft);border-radius:10px;padding:12px 14px;font-size:13.5px}
.consent .flags{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:6px}
.flag{padding:2px 9px;border-radius:999px;font-weight:800;font-size:12px;background:#E3F3EC;color:#1F6E48}
.flag.no{background:#FBEDEB;color:var(--red)}
details summary{cursor:pointer;color:var(--navy);font-weight:700}
details pre{white-space:pre-wrap;font:13px/1.4 ui-monospace,Menlo,monospace;background:#fff;border:1px solid var(--line);border-radius:8px;padding:10px;margin:8px 0 0;max-height:260px;overflow:auto}
.tl{list-style:none;margin:0;padding:0}
.tl li{display:grid;grid-template-columns:150px 1fr;gap:10px;padding:7px 0;border-top:1px solid var(--line);font-size:13.5px}
.tl li:first-child{border-top:0}
.tl .t{color:var(--mute);white-space:nowrap}
.tl .k{font-weight:800;color:var(--navy);margin-right:6px}
@media (max-width:520px){.tl li{grid-template-columns:1fr}}
.note{border-top:1px solid var(--line);padding:9px 0}
.note:first-of-type{border-top:0}
.note .by{color:var(--mute);font-size:12.5px;margin-top:3px}
.cbrow{display:flex;gap:10px;align-items:center;border-top:1px solid var(--line);padding:9px 0}
.cbrow:first-of-type{border-top:0}
.cbrow .d{font-weight:800;white-space:nowrap}
.cbrow .d.over{color:var(--red)}
.cbrow .d.done{color:var(--mute);text-decoration:line-through;font-weight:600}

/* team */
table.t{width:100%;border-collapse:collapse;font-size:14px}
table.t th{text-align:left;color:var(--mute);font-size:12.5px;text-transform:uppercase;letter-spacing:.05em;padding:6px 8px;border-bottom:1px solid var(--line)}
table.t td{padding:9px 8px;border-bottom:1px solid var(--line);vertical-align:middle}
.tw{overflow-x:auto}
.switch{display:inline-flex;align-items:center;gap:6px;font-size:13.5px;cursor:pointer}

/* toast */
.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);background:var(--ink);color:#fff;padding:10px 16px;border-radius:10px;font-weight:700;box-shadow:0 6px 24px rgba(0,0,0,.25);z-index:9;max-width:min(92vw,520px)}
.toast.bad{background:var(--red)}